Friday, May 10, 2013

UNA Network Outage

In an effort to finalize UNA’s move from a PBX-based phone system to a Voice-Over-IP (VoIP) system and to consolidate other resources, we need to relocate some vital equipment.  This relocation has been scheduled to begin on Friday, May 31st at 10PM.  During this relocation, all network services to and from off campus will be unavailable.  This means that from on campus, you will have no electronic access to off campus via UNA’s campus network.  This includes phone service from your office phone.  Also, during this time, this means that from off campus, you will have no electronic access to on campus resources via the Internet and UNA’s campus network.  This includes phone service to your office phone as well.  This network outage will affect East Campus as well.

We have contracted with AT&T to perform this move and plan to have this move completed before 8AM on Saturday, June 1st.  We hope that the timing of this upgrade will minimize any negative impact on the campus.  We apologize for any inconveniences this may cause but this is necessary step in the process of providing high quality service to UNA.

If you have any questions, please contact UNA’s IT helpdesk via e-mail at helpdesk@una.edu.

Thank you.

UNA Information Technology Services
http://www.una.edu/its