Monday, February 25, 2013

E-Mail upgrade and downtime


We are writing to inform you that we will be upgrading our e-mail system during our Spring Break.  Our system will be upgraded from Microsoft’s Live@EDU system to their latest product, Office365.  Some of the benefits will be:

·         Mailbox size (quota) will increase from 10GB to 25GB (2.5 times the current storage)

·         You will have access to Word, Excel and other Office applications online

·         Access to SharePoint Online to allow online collaboration

·         Your e-mail address will NOT change

·         Your password will NOT change

This change is necessary due to Microsoft’s requirements and end of support announcement for its Live@EDU product.  Our upgrade timing was selected to utilize funding available from Microsoft and minimize the financial and business impact at UNA. Also, as time draws near to the upgrade, we will send reminders regarding this outage and more information regarding the upgrade itself.  For information regarding Office365, you can view our web site at http://www.una.edu/its/office365/index.html.

This downtime will begin on Friday, March 22, 2013 at 4:30PM and may last throughout our Spring Break.  During this time, your UNA e-mail WILL NOT be available via any method (UNAPortal, outlook.com, Outlook or other client on your computer, smart phones, tablets, etc.).  If you will require e-mail communication with individuals during that time, please notify them and provide an alternate e-mail address for them to use.

During the upgrade, please monitor the UNA website (www.una.edu), UNA’s Facebook page (https://www.facebook.com/northalabama), UNA’s Twitter account (https://twitter.com/north_alabama) and the UNAPortal Login Page (http://unaportal.una.edu) for updates.  We will attempt to keep you up-to-date via these outlets as progress is made.

If you have any questions regarding this update, please send an e-mail to helpdesk@una.edu.